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Massachusetts is the only
State in the USA to dedicate a program of services to its' resident,
eligible, veteran population. In accordance with Massachusetts General Law, MGL Chapter
115, each city and town in the Commonwealth is represented by a
resident Veterans Service Officer also known as a Veterans' Agent. Smaller
communities are combined into a district and administered accordingly.
There are two sources of benefits and services available
to eligible veterans in Massachusetts. The first, which is familiar to all
veterans, is the Federal Program commonly known as VA benefits. The second
source is a State sponsored program which provides needy, eligible veterans
and their dependents with financial and/or medical assistance. Additional
information is outlined on this website under Programs.
The primary mission and responsibility of the local
veterans' agent is to advise and assist resident veterans
and their dependents in availing themselves of Federal and/or State benefits
for which they may be eligible; also, perform varied duties in disbursing
and administering the State veterans services program of financial and/or
medical benefits referred to above.
The eligibility criteria for State and Federal benefits
varies according to source and type of benefit. Inquires pertaining to
eligibility should first be directed to the local agent who will provide
particulars or refer the matter to a more knowledgeable source. Inquiries
are recommended and encouraged either by telephone or E-mail as noted on
this website. Personal appointments are also available, preferably, on a
call-first basis. All personal data is considered highly confidential.
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