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Credit card transactions are authorized immediately and typically take 48 hours to settle. ACH transactions typically take 48 – 72 hours to settle.
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You can pay with credit or debit card or you may issue an electronic check from your bank account (checking or savings).
A non-refundable fee added to an invoice to cover various administrative costs associated with billing and accepting payment.
You can pay current Motor Vehicle Excise, Real Estate and Personal Property bills online with InvoiceCloud.
There is a non-refundable service fee of $.40 per transaction when using an ACH transfer (electronic check) from your checking or savings account and 2.95% per transaction when using a credit/debit card. The service fee will be shown on the payment page before you submit your payment for processing.
After you submit your payment, you will see a payment confirmation screen. It will contain your payment confirmation message. It will show an approved number for credit cards or a processed number for electronic check. You will also receive a confirmation email after your transaction is submitted. The email will include your account number, invoice number, amount paid and confirmation message. If your electronic check does not pass through the bank, you will receive an email informing you of the rejected payment.
Yes, if partial payments are accepted, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.
Yes, simply login to your account and select “View paid or closed invoices”.
24 months is the standard retention period.
Yes, each invoice is presented in PDF and HTML format. Electronic storage is recommended because it saves paper and has a beneficial impact on our environment, but you can choose to print your bill.
Simply log into your account and change any of your personal information under the My Profile tab. If you are unable to change some of your information, you may need to call the biller and have them change it for you.